What are the terms of the delivery service?
Orders received can be delivered same day in
India and within 3 hours ,
or within 8 hours if you happened to make
your order for remote location. Orders must
be received at least 1 days in advance for
International delivery.
If you require delivery of special
arrangements, or if you have any other
questions, please do not hesitate to contact
us. 9011114444 or mail us
globalflower@hotmail.com
For festive occasions, all orders must reach
us 1 day in advance.
What are the Coverage Areas for the delivery
service? Click on
Delivery
places.
How much is the shipping charge?
Delivery prices are included in the prices
listed. For specific locales please refer to
the delivery places list.
What you see on the item price is what you
have to pay for.
Can I pay through methods other than credit
cards?
Yes pay cash in our account. Please call us
for Bank details.
Orders will only be sent upon confirmation
of payment.
Is the online payment system secure?
Yes, it is. All the online transactions and
Credit Card processing on our website is
handled by CC Now - one of the leading Credit
Card processing service provider on the
Internet and 'CC avenue' - Indian online
transaction service provider. Their service
uses the technology for encrypting and
sending your credit card details. The system
protects your credit card details from being
intercepted and used by fraud while the
information is in transit over the net.
How do I know that my order has been
received?
All orders will receive a confirmation
message from us. If you hear no news from us
within 12 hours, please call us at +91
9011114444, or e-mail us.
For an urgent order, call for an immediate
confirmation.
Can the orders be fulfilled all the time?
Seasonal conditions may affect the supply of
certain kind of flowers. Specific colors may
not always be available. In some cases,
substitution may be necessary to fulfill
your floral and container requirements. The
dimensions given for arrangements are mere
approximations. However, you may refer to
them as general guideline of the flowers'
sizes.
In certain extreme cases, subject to
stock-availability, we reserve the right to
substitute your order with another item
which is of equal or higher value.
Containers shown may not always be available
as well. In these circumstances, alternative
containers of similar value and style will
be used.
I have a special request - can it be
fulfilled?
Yes to the best of our ability we will try
our utmost to fulfill all your special needs
and preferences eg: you would like roses
replaced with carnations or specific color
etc. When you fill out the order form please
mention in the special instructions.
